遺憾的是，我們從未得到明確的答覆，進而卻一在要求我們辦理自用進口。

遺憾的是，我們從未得到明確的答覆，進而卻一在要求我們辦理自用進口。

Results (English) 1:

Regrettably, we never got a clear answer, and we are always asking us to handle imports for personal use.

Results (English) 2:

Unfortunately, we have never received a clear answer, but we have been asked to handle the import for our own use.

Results (English) 3:

Unfortunately, we have never received a clear answer, and in turn we have been asked to handle imports for our own use.